Trust & Safety — Our Highest Priority

Trucking Has a Fraud Problem.
We're Fixing It.

$455 million in freight fraud losses in 2024. Double-brokering up 400%. 48,700 fake carrier profiles in a single quarter. OO AI is built from the ground up to be the safest freight marketplace in trucking — for every stakeholder.

$455M
Freight fraud losses
reported in 2024
+400%
Double-brokering complaints
since 2022
+219%
Fake carrier identity
attempts year-over-year
48,700
Fake carrier profiles flagged
in a single quarter of 2025

Every Type of Trucking Fraud — Mapped

Freight fraud isn't just one scam. It's a systematic attack on every link in the supply chain. We defend against all of them.

Double Brokering

Broker accepts load → secretly re-brokers to unknown carrier. Original carrier never paid. Shipper loses visibility.

+400% since 2022

Carrier Identity Theft

Fraudster acquires real DOT/MC# → clones email domain → poses as the legitimate carrier to steal loads or cargo.

+219% YoY

Fake Carrier Registration

Shell company obtains new MC# → accepts loads → cargo stolen or payment collected and disappears.

Organized crime

Chameleon Carriers

After violations or shutdown, operator re-registers under a new company/MC# to escape safety records and creditors.

Ongoing threat

Cargo Theft

Physical theft coordinated with identity fraud for "authorized" pickup. Average cargo theft loss: $202,000.

+40% in 2024

Fictitious Delivery

Fake POD documents submitted to trigger payment without a legitimate delivery ever occurring.

Growing

Email Takeover

Phishing attack gains access to real carrier inbox → impersonate dispatchers to reroute loads or change payment info.

14K–17K SARs/month

Invoice Manipulation

Alter banking info or invoice amounts post-delivery to redirect payments to fraudulent accounts.

Financial fraud

Deepfake Voice/Video

AI-cloned dispatcher voice used to give fraudulent instructions to drivers or reroute cargo mid-haul.

Emerging threat

CDL First. Everything Else Follows.

A CDL is the one document in trucking issued in-person by a government DMV, tied to a real Social Security Number, with a photo, that can be verified against a live database. It's the hardest document to fake. We anchor every carrier identity to it.

ONBOARDING SEQUENCE (Anti-Fraud Order): Step 1: Google Sign-In ↓ Captures: email, device fingerprint, account age Step 2: ★ CDL SCAN — Trust Anchor (must be first) ↓ Camera scan → Gemini Vision AI OCR ↓ Extracts: CDL#, Full Name, DOB, State, Class, Endorsements, Expiry ↓ AAMVA DLDV API: cross-check against live DMV database ↓ Biometric liveness check: selfie matched to CDL photo ↓ Result: "CDL Verified ✅" · or · "CDL Mismatch 🔴 — blocked" Step 3: DOT Number ↓ FMCSA SAFER API: carrier name, authority status, insurance, safety rating ↓ Cross-check: CDL holder name ↔ carrier principal name Step 4: Truck VIN + Plate ↓ NHTSA VIN decode + plate OCR ↓ Cross-check: VIN ownership ↔ DOT carrier registration Step 5: Insurance ↓ FMCSA insurance auto-pulled by DOT# ↓ No active insurance → blocked from platform Steps 6+: Preferences, costs, ELD — only reached after CDL + DOT + Insurance verified ✅ RESULT: Fraudster without a real CDL is stopped at Step 2. No fake carrier can proceed.

Three Layers of Continuous Protection

Identity verified on day one. Compliance monitored every day after. Every transaction protected.

Layer 1 — Identity Verification Gate

Runs at onboarding. No carrier reaches the platform without passing all checks.
CDL OCR + AAMVA Verify

Camera scan → Gemini Vision → AAMVA DLDV API cross-check against DMV database

Liveness + Biometric Match

Real-time selfie compared to CDL photo via facial recognition — prevents photo spoofing

Device Fingerprinting

Device ID, IP, location, and account age logged — flags shared devices or suspicious registration patterns

DOT Authority Active

FMCSA SAFER: authority must be "Active" — revoked carriers hard-blocked

Insurance Verified

FMCSA insurance endpoint: active liability coverage required to access loads

Duplicate Detection

CDL#, DOT#, device ID checked against all existing accounts — blocks re-registration of banned carriers

Layer 2 — Continuous Trust Monitoring

Automated checks run daily, weekly, and monthly after onboarding. Fraud doesn't stop at registration — neither do we.
Insurance Expiry Monitoring

FMCSA insurance checked monthly — warning at 30 days, auto-suspend at lapse

CDL & DOT Expiry Alerts

CDL expiry warning at 60 days, DOT authority checked weekly for status changes

CSA Score Monitoring

FMCSA BASIC scores monitored monthly — deterioration flagged to shippers and flagged on profile

Device Change Alert

New device login triggers MFA challenge and immediate account alert — no silent takeover

AI Anomaly Detection

Gemini AI detects unusual load booking patterns, geographic anomalies, and behavioral changes

Annual MVR Pull

Motor Vehicle Record pulled via AAMVA on anniversary — major violations trigger immediate review

Layer 3 — Transaction-Level Protection

Every load, every delivery. Structural protections that make the most common fraud schemes physically impossible.
ELD-Locked Double Brokering Prevention

ELD GPS must match the carrier's registered VIN/truck at load acceptance — brokering to unverified carrier structurally blocked

Geo-Locked POD Photo

Proof-of-delivery requires a GPS-stamped photo at destination coordinates — no fictitious delivery possible

Masked Carrier Contact Info

Shipper never receives carrier phone/email until load is formally booked — prevents load poaching

Payment Hold on Account Changes

Bank routing change triggers 48-hour payout hold — intercepts in-flight invoice fraud attempts

Real-Time GPS Tracking

ELD live location mandatory for every load — deviation from route triggers shipper alert

Pickup Selfie + Truck Photo

Load acceptance requires driver selfie + truck photo at origin — confirms real carrier at pickup

Every Carrier Has a Trust Score

Shippers see it before booking. Carriers earn it through verified compliance and performance. It makes the marketplace self-policing.

94
Verified Pro Carrier · Trust Score out of 100
Identity Layer
CDL, selfie, DOT, insurance
40/40
Operations Layer
ELD, delivery rate, loads
30/35
Compliance Layer
CSA, IFTA/UCR, MVR
24/25
🛡️
Verified Pro
85–100
Priority in load matching. Full access. Top shipper relationships.
Verified
70–84
Standard full access. All load types available.
⚠️
Provisional
50–69
Limited to lower-value loads. Build your score to unlock full access.
🔴
Restricted
< 50
Manual review required before load assignment. Fraud flag triggered.

Your Safety, Guaranteed

OO AI's fraud prevention isn't designed for one group. It protects every stakeholder, simultaneously.

Owner-Operators

  • CDL-first verification prevents anyone from impersonating your carrier identity
  • Trust Score is your quantified reputation — shippers choose you based on merit, not relationships
  • Masked contact info means shippers can't bypass you and contact your driver directly
  • ELD GPS lock means no one can falsely blame you for non-delivery
  • Payment only goes to your verified bank account — no interception possible

Shippers

  • Every carrier has CDL + DOT + insurance verified before touching any of your freight
  • Trust Score (0–100) shown on carrier profile before you book
  • Real-time GPS tracking mandatory on every load — no blind shipments
  • Geo-locked POD photo confirms actual delivery at exact coordinates
  • AI anomaly detection alerts on route deviations or behavioral changes mid-haul

Factor Partners

  • Carrier identity anchored to CDL, not just email — structurally harder to impersonate
  • Invoice tied to GPS-confirmed delivery before factoring is available
  • Double-brokering structurally prevented — ELD must match registered truck
  • Insurance status pulled real-time from FMCSA before any invoice is eligible
  • 48-hour payment hold on account changes — intercepts in-transit fraud

Asset Partners

  • Truck you invest in is linked to a verified carrier's DOT and CDL — no anonymous operator
  • ELD GPS on your truck is live and accessible — full visibility on your asset
  • Carrier insurance verified monthly — your protection never lapses
  • Trust Score gives you ongoing confidence in the operators using your equipment

The Safest Freight Marketplace in Trucking

We didn't bolt fraud prevention on as an afterthought. We built the entire platform on verified identity, continuous compliance monitoring, and structural transaction protection. Join a marketplace where every participant is who they say they are.

CDL-Anchored Identity
Biometric Verification
Trust Score on Every Carrier